Many complaints involve auto-billing and difficulty cancelling subscriptions 2.
BBB Business Review for “F” Rating with BBB BBB Accreditation Revoked July 2015 2612 Complaints 811 Unanswered Complaints–the highest number of unanswered complaints of any business in BBB Dallas’s files Match also failed to resolve underlying causes of a pattern of complaints observed by BBB Dallas.
BBB brought this pattern to the business’s attention in November 2015.
Corey Hill joined the dating site last year, signed up for a six month subscription and met his girlfriend through the service.
Hill said he didn’t need the service and didn’t plan on renewing his subscription but the company signed him up anyway through auto-renewal.
A popular dating and personal ads site, Match is easy and fun to use and the site doesn't pester you with popup ad clutter, unlike many similar sites.